Shipping Policy

🚚 Shipping Policy

Transparent, reliable, and customer-first shipping — always.

May 8, 2026
🎉 FREE SHIPPING ON ALL ORDERS WITHIN THE UNITED STATES No hidden fees · No surcharges · Final price shown at checkout

📍 Shipping Destination

We currently ship only within the United States. Orders placed from outside the United States will not be accepted or processed.

This ensures all customers receive accurate shipping rates and reliable delivery service.

✅ U.S. domestic shipping only — all 50 states covered.

💰 Shipping Cost

All orders within the United States qualify for free standard shipping. There are absolutely no hidden fees, surcharges, or additional charges of any kind.

The total amount displayed at checkout is the final price you pay.

📌 Shipping Cost: $0.00 (Free) — No government-imposed fees, recycling fees, or state retail delivery fees are included in the shipping cost.

⏱️ Order Processing Time

  • All orders are processed within 2–3 business days (Monday–Saturday) after successful payment confirmation.
  • Orders are not processed or shipped on Sundays or U.S. federal public holidays.
  • A confirmation email will be sent once your order is placed and payment is verified.
⏰ Handling Cutoff Time: Orders must be placed before 11:59 PM (CST) on a business day to begin processing that same day. Orders placed after the cutoff or on weekends/holidays will begin processing the next available business day.

🚀 Estimated Delivery Time

After your order has been shipped, the estimated delivery window is:

📋
Processing
2–3 Business Days
📦
Shipping
8–12 Business Days
🏠
Total Estimated
10–15 Business Days
⚠️ Delivery timelines are estimates only and are not guaranteed. Actual delivery times may vary based on carrier performance, customer location, or weather conditions.

🚛 Shipping Carriers

We use trusted, third-party shipping carriers to deliver all orders within the United States. Carrier selection may vary depending on:

  • The type and size of the product
  • Your delivery destination within the United States
✅ We work only with reliable carriers to ensure safe and timely delivery of every order.

📬 Order Tracking

  • Once your order is shipped, a tracking number will be sent to your registered email address.
  • Please allow 48–72 hours after shipment for tracking information to become active.
  • If you have not received your tracking number within 4 business days of placing your order, please contact our support team immediately.

📍 Address Accuracy

Customers are solely responsible for providing a complete, accurate, and valid shipping address at checkout.

Motoras.shop is not liable for:

  • Delivery failures caused by incorrect or incomplete addresses
  • Delays resulting from address errors
  • Packages delivered to wrong addresses due to customer-submitted inaccuracies
⚠️ Please carefully verify your shipping address before confirming your order.

❗ Lost, Delayed, or Damaged Orders

If your order is lost in transit, delayed beyond the estimated timeframe, or arrives damaged — please contact us within 7 days of the expected or actual delivery date.

  • Contact us via our Contact Us page on our website
  • Our team will investigate and provide a resolution per our store policies
📌 Failure to report an issue within the 7-day window may affect your eligibility for a resolution or replacement.

📞 Contact & Support

For any shipping-related questions, concerns, or order inquiries, please reach us through:

🏪 Shop Name Motoras
📧 Support Email support@motoras.shop
📞 Phone Number +1 (919) 727-7349
📍 Business Address Poland Oaks Court, Parlund, 77584, United State
🕐 Support Hours Monday–Saturday: 6:00 AM – 8:00 PM (CST)
🔴 Sunday Closed